♡ CUSTOMS CLOSED UNTIL FURTHER NOTICE ♡

full custom whipped case

FULL CUSTOM WHIPPED CASE

$25.00$35.00
Rated 5.00 out of 5 based on 14 customer ratings
(14 customer reviews)

This is for a FULL CUSTOM whipped case! You get to choose exactly what pieces you want on your case, and I’ll put it together for you!

 

All cases are made with a clear snap-on case by default unless a silicone bumper case upgrade (recommended) is purchased.

*Please note that melty side drips and rhinestone edges cannot be combined with silicone bumper cases.

 

HOW TO ORDER

 

♡ Step 1: complete the form below with all your desired upgrades.

 

Once you are complete, add the item to your cart! (DO NOT make your payment yet)

 

♡ Step 2: select your desired cabochons by adding them to your cart along with this order (do NOT place separate orders). Most pieces are free to include, but some may have an additional price (eg. Sailor Moon figures, custom resin heart, etc.)

 

♡ Step 3 (optional): add other upgrades to your cart if desired (eg. silicone bumper case, ringholder, custom resin heart, giant Rilakkuma head, matching phone charm, and more).

 

♡ Step 4: review your order and make sure everything is correct, then check-out! This is also where you can select a shipping upgrade. Double-check your address to make sure it is correct!

 

♡ Step 5: after you have placed your order, you may check for status updates in your orders list by pressing on “My Account” at the top right corner of the page. Once I begin your order, updates will be sent via email (please check your junk mail folder if not found in your inbox) as well as updated on the orders page. This is where you can see if your cabochons are in production, if layouts have been sent/confirmed (only if you have included your email for layout confirmation), and if your case has been completed. This takes approximately 3-6 weeks depending on the demands of your order, if you have chosen the “rush order” option, the amount of orders I have, and my current life situation/nursing job. As my processing time is currently 3-6 weeks, please do not expect an email update from me until after 2-3+ weeks. Once I have begun making your pieces, you will be updated right away, so please do not worry if it has been a week since you placed your order and you have not heard from me. 

 

♡ Step 6: once you have received your layout choices, you may pick the one you like best or make any desired changes. Keep in mind that making any changes can increase the processing time of your order if new pieces need to be made.

 

**If I do not receive a response back within a week after sending out the layouts, I will choose the layout for you!

 

♡ Step 7: once your layout is confirmed, your case will be made within 2-6 days and shipped out in 4-5 days after completion to ensure it has fully dried and aired out.


PROCESSING TIME

 

♡ Current processing time is 3-6 weeks. I am only one person trying to complete multiple orders on top of my part-time nursing job! This means I work 12-hour shifts, so as much as I would like to, I cannot dedicate all of my time to my shop. Making new pieces also requires a lot of time, so please be patient while I try my best to complete cases in order ♡

 

♡ Rush Orders: if you are in a rush to get your case, a “Rush Order” option is available at the bottom of the form. For an additional $8.00 USD, you get to bump ahead of the line and have your case done within a week! (If this is not possible at the time of your order, you will be informed and your payment fully refunded if desired.)


Don’t see your case?

 

Don’t worry! Just send me a custom request to pre-order your case by using this form and I’ll see what I can do!

Clear
  • Cabochons

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    • 2 $

    You may select other available cabochons in step 2.

    These pieces are already made, and therefore cost less than a custom piece. For custom pieces, please visit the Add-Ons/Upgrades page instead.

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    Choose your desired colour! I will try my best to make your desired shade, but I may not be able to achieve the exact same shade of colour.

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    Choose your desired colour! I will try my best to make your desired shade, but I may not be able to achieve the exact same shade of colour.

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    Choose your desired colour! I will try my best to make your desired shade, but I may not be able to achieve the exact same shade of colour.

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    Choose your desired colour! I will try my best to make your desired shade, but I may not be able to achieve the exact same shade of colour.

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  • Whipped Cream

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    Choose your desired colour! I will try my best to make your desired shade, but I may not be able to achieve the exact same shade of colour.

    • $

    Choose your desired colour! I will try my best to make your desired shade, but I may not be able to achieve the exact same shade of colour.

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    Choose your desired colour! I will try my best to make your desired shade, but I may not be able to achieve the exact same shade of colour.

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    Choose your desired colour! I will try my best to make your desired shade, but I may not be able to achieve the exact same shade of colour.

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  • Other Add-Ons & Upgrades

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    Cannot be combined with a silicone bumper case.

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    Cannot be combined with a silicone bumper case.

    • 1.5 $
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    Select up to 3 to alternate around the edge of the case!

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    Select up to 3 to alternate around the edge of the case!

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    Charm is NOT included.

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    Current processing time is 3-6 weeks. Purchase this upgrade to bump ahead of the line, and I will have your case done within a week!

    If this is not possible for me at the time of your purchase, you will be informed promptly and your order refunded (if desired).

    • $

    This is NOT to upload a custom image on your case.

    • (max file size 128 MB) $
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    Eg. hearts, stars, roses, skulls, etc.

    Letting me know saves both our time! :)

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Please ensure your address is correct prior to check-out!

PREMADE (READY-TO-SHIP) items are shipped out within 5 business days after payment is cleared.

MADE-TO-ORDER/CUSTOM ORDERS will be shipped out 5 days after completion to ensure it has had adequate time to dry and air out prior to packaging.

PACKAGING:
All items are thoroughly inspected prior to packaging, then carefully bubble-wrapped and packaged in a box or bubble mailer for extra protection. 

Shipping Options & Estimated Delivery Times:

CANADA Expedited Parcel: 1-7 business days + tracking
Local delivery: available for local customers who are able to meet at Metrotown, Burnaby.

USA - Small Packet USA Air: 5-8 business days (NO tracking number)
- Tracked Packet USA: 4-7 business days + tracking number

INTERNATIONAL - Small Packet International Air: 6-10 business days (NO tracking number)
- Tracked packet available for select countries. If it is available for your country, the option will be visible at check-out.
Please note that it may take more than one month to receive your item if the package is held back at customs, which is out of my control. 

CUSTOMS DUTY: Any import duties, taxes, and charges upon delivery are the buyer's responsibility - thank you!
Neko Deco Café is committed to quality customer service. If you are not satisfied with your purchase, please contact me right away so we may resolve the issue together.

As all items are personally handmade, refunds are not accepted unless the mistake was on my part (eg. wrong case, wrong whip).

Q: What if I accidentally bought the wrong premade case?

A: If I have already shipped your case, you will not receive a refund, so please read the item carefully before purchasing. If I have not yet shipped your case, please let me know as soon as possible so your order may be refunded ($0.30 USD transaction fee for refunds).

Q: What if I accidentally selected the wrong model for a custom case?

A: Please let me know as soon as possible, because you will not receive a refund if I already made your case and you will need to repurchase your case. 

Q: I accidentally entered the wrong address and my order has already been shipped! What do I do?

A: Unfortunately, there is nothing I can do but wait for the package to be potentially returned back to me. If the package is returned, I will contact you right away to arrange payment to ship your item to the correct address.


Please note that all items are thoroughly inspected prior to packaging, then carefully bubble-wrapped and packaged in a box or bubble mailer for extra protection. All items are securely packaged to ensure products are not damaged during transit.

Please note that actual colors may vary slightly from photos due to picture lighting as well as different computer or tablet monitors/calibrations -- I have several devices at home and all of them differ slightly in color settings!

Please be aware that every effort has been made to produce quality products. As Neko Deco Café is a small shop selling personally handmade decoden items, refunds cannot be issued for accidental damage/loss by customers or during shipment (all items are securely packaged to ensure products are not damaged during transit). 

Please handle the item(s) with care to minimize the risk for damage as the cases are for decorative purposes only. Additionally, if your package is lost and you have not purchased tracking, please kindly understand that I cannot be responsible for losses caused by postal services. Thank you!
  1. I️ love my phone case. She always dose an excellent work.

    (verified owner)

  2. I’m so thankful for having the most beautiful case I’ve ever seen! Great service, I got to see a lot of different pictures of possible designs before I decided what to choose.

    (verified owner)

  3. I can’t stop smiling when I look at my case. It fills me with such joy! It’s so cute!

    (verified owner)

  4. the case that I purchased was exactly what I wanted and looked great. the service was also really amazing, although it came slow you kept in contact the whole way which was nice. Although the light cases do get dirty a little easy and the clay peices tend to come off a little easier than the others

    (verified owner)

  5. I was so excited today when I got my case in the mail!! I absolutely love it and popped in on right away! It looks even better than in the pictures sent. I look forward to ordering a custom 3ds case soon ! > v <

    (verified owner)

  6. It was very nice ordering from Emily’s shop ! The website is very clear and easy to use but she is also quick to answer any question by email. I’m really satisfied with the case ! It’s pretty and was safely packed in an adorable envelope that arrived quickly. Thanks a lot Emily !

    (verified owner)

  7. I adored the amount of options I had to select from when looking to customize a case. It takes a lot of time and work to get a dream a reality with these variations, so I expected the delay. Beyond that, the seller is sweet and has the buyers best interest and constantly contacted me with concerns for what I’d want. So, I got not only what I wanted and more, but also a shop I’ll come back to because she had my best interest at heart!

    (verified owner)

  8. Absolutely amazing!! Totally worth the wait and the price!! I so will be ordering again in the future! Like for anyone who is iffy needs to know that this person is amazing in how much care they put in their cases, I have gotten so many complements on my case where ever I go. It is a real eye catcher and I love it!!

    (verified owner)

  9. I absolutely am in love with my case! The quality and craftsmanship is by far the best I’ve seen with any decoden case, and I appreciate how thorough the customer service was as well. I hope to return in the future for more! Thank you so much, Emily! <3

    (verified owner)

  10. Absolutely love my case. It’s exactly what I wanted. So beautiful

    (verified owner)

  11. Not only in this case super cute, but it’s also super sturdy! I drop my phone a lot and not only does it protect my phone, the case itself is also unharmed. These cases are a great investment not only because of the wide range of personal customization, but also because of its sturdyness. I would absolutely recommend her cases for anyone looking for a new phone case!

    (verified owner)

  12. Beautifully made case. Everything was down to the last detail, and the store owner is so sweet and kind. Absolutely amazing, I will most likely order again in the future.

    (verified owner)

  13. I am absolutely in love with my case! It’s better than i could have imagined. The only downside is that i cant use the flash with the case on because it leaves a pink glare, but this isn’t a problem for me. I definitely will be ordering again.

    (verified owner)

  14. This is absolutely my favourite case I’ve had custom made. Throughout the entire process, Emily was extremely informative and made sure all the small details were OK’d with me. She truthfully goes above and beyond for her cases. I had gotten a matching charm for my case, and she went ahead and used a photo from one of the circle images I sent her for my case and used that for a charm piece, which is adorable. The case is fairly sturdy, though I have had the small strip of plastic infront of the volume and power buttons break off, but it’s not a big deal. I haven’t lost any rhinestones, cabochons, or even that much confetti off my case. The cabochons are well made with no rough/jagged edges. The circle images are high quality, with nothing like printer lines that could’ve ruined the image. I’ve ordered from her before, and I will happily again.

    (verified owner)


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