UPGRADE: Pink Heart Glitter Waterfall Case
Upgrade your clear snap-on case to a pink heart glitter waterfall case with silicone bumper sides for extra protection!
CANNOT be combined with melty side drips or rhinestone edge upgrades.
Glitter waterfall cases reserved for custom cases only — NOT for individual purchase.
PREMADE (READY-TO-SHIP) items are shipped out within 1-3 business days after payment is cleared.
MADE-TO-ORDER/CUSTOM ORDERS will be shipped out 4-5 days after completion to ensure it has had adequate time to dry and air out prior to packaging.
All items are thoroughly inspected prior to packaging, then carefully bubble-wrapped and packaged in a box or bubble mailer for extra protection.
Shipping Options & Estimated Delivery Times:
CANADA - Expedited Parcel: 1-7 business days + tracking
- Local delivery: available for local customers who are able to meet at Metrotown, Burnaby.
USA - Small Packet USA Air: 5-8 business days (NO tracking)
- Tracked Packet USA: 4-7 business days + tracking
INTERNATIONAL - Small Packet International Air: 6-10 business days (NO tracking)
- Tracked packet available for select countries. If it is available for your country, the option will be visible at check-out.
Please note that it may take more than one month to receive your item if the package is held back at customs, which is out of my control.
CUSTOMS DUTY: Any import duties, taxes, and charges upon delivery are the buyer's responsibility - thank you!
As all items are personally handmade, refunds are not accepted unless the mistake was on my part (eg. wrong case).
Please note that all items are thoroughly inspected prior to packaging, then carefully bubble-wrapped and packaged in a box or bubble mailer for extra protection. All items are securely packaged to ensure products are not damaged during transit.
Please note that actual colors may vary slightly from photos due to picture lighting as well as different computer or tablet monitors/calibrations -- I have several devices at home and all of them differ slightly in color settings!
Please be aware that every effort has been made to produce quality products. As Neko Deco Café is a small shop selling personally handmade decoden items, refunds cannot be issued for accidental damage/loss by customers or during shipment (all items are securely packaged to ensure products are not damaged during transit).
Please handle the item(s) with care to minimize the risk for damage as the cases are for decorative purposes only. Additionally, if your package is lost and you have not purchased tracking, please kindly understand that I cannot be responsible for losses caused by postal services. Thank you!